Shipping policy

  • ✅ Free Shipping
  • ✅ Secure Packaging

Silverly Vogue – Shipping Policy

Last Updated: February 6, 2026

At Silverly Vogue, we are committed to delivering your jewellery safely, securely, and with complete transparency. This Shipping Policy outlines our order processing timelines, delivery estimates, secure packaging charges, and other important details.

1. Order Processing Time

All orders are processed within 1–3 business days after payment confirmation, excluding weekends and public holidays.

Orders placed on weekends or public holidays will be processed on the next business day.

2. Shipping Method & Delivery Estimates

🚚 Free Standard Shipping (India)

  • Delivery time: 3–8 business days

  • Tracking available for all orders

Delivery timelines begin once the order has been processed and dispatched from our facility.

3. Tracking Your Order

Once your order is shipped:
✔ You will receive a shipping confirmation via email or SMS
✔ A tracking number will be provided
✔ You can track your order until it reaches you

If tracking information does not update within 48 hours, please contact us and we will assist you promptly.

4. Delivery Locations

We currently ship to:
✅ All major cities and towns across India

If delivery is unavailable for your location, you will be notified at checkout or contacted by our team.

5. Shipping Delays

Delivery delays may occur due to circumstances beyond our control, including:

  • Weather conditions

  • Courier service disruptions

  • Incorrect or incomplete address details

While Silverly Vogue is not responsible for such delays, we will assist you in coordinating with the courier wherever possible.

6. Shipping Address Accuracy

Please ensure that your shipping address is complete and accurate, including:

  • House or apartment number

  • Correct PIN code

  • Landmark (if applicable)

Silverly Vogue is not responsible for delivery issues caused by incorrect or incomplete address details. If an order is returned due to address errors, additional reshipping charges may apply.

7. Lost or Damaged Packages

If your order is:

  • Damaged upon arrival

  • Lost in transit

Please contact us within 48 hours of delivery with clear photos and your order details. Our team will review the issue and assist with a suitable resolution.

8. Order Cancellation & Changes

Before dispatch:
✔ Cancellation requests may be considered

After dispatch:
❌ Orders cannot be cancelled
Customers must refer to our Return Policy (if applicable) for further assistance.